Privacy Policy
Effective Date: October 28, 2024
At VogueLuxora, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our website and services.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: This includes your name, email address, phone number, shipping address, and billing information when you create an account, place an order, or contact us through our customer support channels.
- Payment Information: We collect credit card or payment details when you make a purchase. All payment transactions are securely processed to ensure your data’s safety.
- Usage Information: This includes data on how you interact with our website, such as pages viewed, products browsed, and any other browsing behavior.
- Device Information: We may collect your IP address, browser type, operating system, and device identifiers to help improve our website’s performance.
2. How We Use Your Information
We use the information we collect for several purposes, including but not limited to:
- Processing Orders: Fulfilling your purchases, providing order confirmations, and shipment tracking details.
- Customer Support: Offering assistance through our customer service via email (Contact@vogueluxora.com) or hotline ((662) 365-9398).
- Marketing and Promotions: Sending you marketing communications, promotions, and newsletters about new collections, exclusive offers, and upcoming sales. You may opt out of these communications at any time.
- Improving User Experience: Personalizing your shopping experience by analyzing browsing behavior to enhance our website’s features and functionality.
3. Sharing Your Information
We respect your privacy and only share your information under the following conditions:
- Service Providers: We may share your information with trusted third-party service providers to fulfill orders, process payments, manage customer service inquiries, or run marketing campaigns.
- Legal Obligations: We may disclose your information if required by law, court orders, or governmental regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transition.
4. Data Security
We take data protection seriously and employ various security measures, such as encryption and secure data storage, to ensure your personal and payment information is protected.
5. Use of Cookies
Our website uses cookies to collect data on browsing activities. Cookies help improve your experience by remembering your preferences and tracking your usage. You may control cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access the personal data we have collected about you.
- Correct any inaccuracies in your information.
- Request Deletion of your data from our systems.
To exercise any of these rights, please contact us at Contact@vogueluxora.com or call us at (662) 365-9398.
7. Changes to the Privacy Policy
We reserve the right to update our Privacy Policy at any time. Any changes will be posted on our website with a new effective date.